Secure On-Line Order - Not only is using our secure shopping cart system the most secure method of ordering, you can order 24 hours a day, 7 days a week. This system uses a secure socker layer (SSL) which transmits your order with your encrypted credit card information. This method is very secure. It is important to include with your order the billing address of your credit card if it is not the same as the shipping address. This enables us to verify your order and approve your credit card as efficiently as possible.

Phone - If you would like, you can order by phone through our toll free number 1-877-4-POLARS (877-476-5277).

Fax - Upon check-out you can also use our handy fax form to place your order. Simply print the fax form, add in your payment information, sign the form and fax it to us at 715-423-3330. We will process your order immediately.

Mail - Upon check-out you may also send us your order through the US Mail. Simply print the mail-in form, add your payment information, and sign your name.

We will process your order upon receiving it. When ordering by mail, you can pay by check, money order, PayPal, or credit card. Just follow all the instructions on the form. We accept Visa, Mastercard, American Express, Discover, Personal Checks, Money Orders, and PayPal.

MERCHANDISE

Polarshades offers over 150,000 items to its customers. To keep our customers happy and our prices low we may not have all items in stock but we will put forth every effort to deliver your order to you as soon as possible.

PRESCRIPTION SUNGLASSES

Most of our sunglasses are RX able! Please call or email for a quote with your prescription

POLAR SHADES’S INFORMATION ON SHIPPING

*All orders are expected to be received by the customer within 5-14 days of receiving your order. This time will vary depending upon your choice of shipping. For your convenience we will notify you when your order is shipped via email. If you have any questions regarding your shipping please feel free to contact us.

All orders paid for by credit card will normally be shipped to the billing address of the card. This is for protection against fraud on your credit card. Any requests for shipment to an address other than the billing address must be approved by our management. The following shipping and handling charges apply:

DOMESTIC SHIPPING (USA)

Shipping Options
UPS GROUND (4-7 DAYS)
UPS TWO DAY

FIRST CLASS PRIORITY MAIL (2-3 DAYS)*
$5.95
*Not Guaranteed

Note: See our information on claims attributed to shipment.

We ship internationally by United States International Express mail or by UPS ground to Canada. For safety and efficiency we would recommend all international orders be paid via PayPal. If you have any questions, please contact us to determine if we can ship to your country and for the associated cost.

CLAIMS ATTRIBUTED TO SHIPMENT

We take great care to ship your sunglasses to you in perfect condition. You order will be shipped in protective wrap and inside of durable boxes. In the unlikely event that the sunglasses are damaged during shipment, it is very important that you follow these exact steps. NOTE: We may not be able to process your claim with the shipping company if these steps are not followed. Failure to follow these steps could result in the forfeiture of your damage claims.

1. Save all packaging materials and the merchandise in the same condition in which it arrived. Try not to handle the package and it's product after you discover it has been damaged in shipment. The entire package including it's contents will most likely be picked up by the shipper and taken to their office for inspection.

2. Notify us (PolarShades) immediately in writing via fax (715-423-3330). You must notify us within 48 hours of receiving the shipment or your claim will be denied. Include your name, date of order, and the tracking and insurance numbers from the package received.

We will notify you of the next course of action to be taken. You can be assured that we will make every reasonable effort to protect your sunglasses during shipment.